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汇丰银行(中国)有限公司招聘Call Center Agent(上海总部,个人金融业务部)

[来源:来自网络] [作者:金融人才网] [日期:11-05-31]    文字大小:  
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Call Center Agent详情
简历投递: hrchina@hsbc.com.cn
职位性质: 全职/见习 有效日期: 2011年05月29日 至 2011年06月28日
招聘人数: 3 人
工作地点: 上海
Call Center Agent职位描述:
  Job duties:

To deliver and maintain a high standard of telephone banking service to (potential) customers, understand their financial needs and provide suitable solutions

To build a good customer relationship, take every opportunity to generate income for our business through effective cross-selling

To explore new business opportunity through cold calls



Job requirements:

University graduate preferred, basic mind on customer service and tele-sales

Good communication skills with a pleasant sounding voice

Fluent spoken English and mandarin, cantonese will be a plus

Logical thinking and good presentation

Basic PC knowledge

Flexibility to turn the day and night shift (Cantonese service might not bear night shift but only for 9.00-21.00)
 
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